The Sevilla has apologized for its response to a season ticket holder who lost their father and couldn't attend the 14 required games to keep the family pack bonus.

What happened?

The ticket holder's family received a response that was criticized on social media for being insensitive and not taking into account the ticket holder's situation.

The Sevilla offers a family pack that includes a bonus for the next year's season ticket, as long as a minimum of 14 of the 19 home games are attended.

Why is it important for Sevilla?

This measure aims to avoid absenteeism at the Sánchez Pizjuán and maintain the waiting list for a season ticket with a seat.

DateRequired gamesMinimum attendance
202619 games14 games

The Sevilla has acknowledged the error in communication and explained that the response was not the most appropriate.

What comes next?

The Sevilla continues to advance in its season ticket campaign, which is now in its final stretch, with a total of 25,000 renewals so far.

The Sevilla's situation in the league is as follows:

StatisticValue
League position13th
Points43
Games played38
Wins12
Losses19
Goal difference-14

The Sevilla is 51 points behind leaders Barcelona and its last loss was on May 23, 2026, against Celta Vigo.